Parts Coordinator

Employment Type: Full-Time

Work syle: 100% onsite until at least 90 days. Then, allowed to work from home based on manager approval, usually one day per week. 

Overview

We are seeking a detail-oriented Parts Coordinator to support daily operations, documentation, and customer service activities within the Parts Department. This role focuses on administrative support, data management, process improvement, and ensuring a high level of service for both internal and external stakeholders.

Key Responsibilities

Handle administrative tasks (phone/email, filing, document preparation)

Maintain employee schedules and support project coordination

Assist with technical documents, maintenance procedures, and SOP updates

Manage and update data in spreadsheets and internal systems with accuracy

Coordinate with internal teams and external partners to resolve issues

Monitor customer interactions, ensuring service quality and satisfaction

Support training initiatives and standard service procedures

Prepare reports and recommend process improvements

Collaborate with sales and service teams to provide guidance and support

Perform additional duties as assigned

Qualifications

Associate degree in Business Administration or related field

3+ years of experience in data management or administrative support

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Ability to manage multiple tasks with accuracy and attention to detail

Being able to lift items weighing up to 25 pounds and performing physical tasks. (occasional)