Technical Sales – 061219

Technical Sales (Silica / Chromatography) – 061219

Location: Schaumburg, IL (On-site)

Compensation: $75k~$90k (negotiable)

Hours: Full-time, 40 hours/week

Employment Type: Full-time (generally on-site)

Company Overview

Growing fine chemicals organization supporting pharmaceutical and life-science customers with chromatography and silica-based purification solutions.

Position Summary

Customer service–focused role supporting silica/chromatography business. Primary responsibility is customer support; includes light sales administration. Not quota-driven.

Key Responsibilities

• Respond to customer inquiries regarding products, orders, shipping, documentation, and general technical information
• Accurately process requests and coordinate with internal/global teams
• Communicate technical/scientific information clearly to customers
• Coordinate with Technical Service, R&D, Marketing, Regulatory, and Supply Chain
• Process purchase orders, track shipments, manage records, and understand commercial terms
• Support onboarding, NDAs, and documentation requests
• Provide internal updates on customer needs
• Support sales administration (quotes, RFQs, records, follow-ups)
• Gather customer feedback and market information
• Support pricing discussions as needed (not primary negotiator)
• Attend industry events as needed

Qualifications

Required:

• Strong customer communication and documentation skills
• Service-oriented, detail-focused, able to manage multiple requests
• Ability to understand and explain industry specific technical/scientific information clearly
• Willingness to travel as needed; ~20% avg., up to ~50% during peak periods. During slow season, travel is minimal.

Preferred:

• Exposure to scientific products or pharmaceutical/life-science customers

Other Details

• Benefits: medical, dental, vision, life insurance, 401(k), PTO, and holidays.

※ “This job description is intended to provide a general overview of the position and its responsibilities. It is not a comprehensive list of all duties, responsibilities, or qualifications that may be required. Duties may evolve or change based on business needs.” ※

To apply, please email your resume to dpentony@pasona.com and include the Job title and Number.