Sales Cordinator

Title: Sales Coordinator

Salary Range: $67,000 – $72,000

Employment Status: Non-Exempt

Department: Business Operations – West Coast

Location: San Jose, CA or Phoenix, AZ

General Summary/Objective

• Responsible for performing customer service activities and routine administrative tasks under 
• supervision based on established manual and/or process for sales business divisions.
• Gain fundamental knowledge and understandings of work process through on-the-job 
• trainings

Essential Duties and Responsibilities

Perform routine tasks under supervision:

• Process orders from customers to vendors based on quoted terms and conditions

• Enter and maintain the Sales and Purchase transactions through receiving, shipping and invoicing in 

REA ERP system

• Ensure proper document retention of all transaction per REA internal control

• Facilitate communication with customers, freight forwards, warehouse contractors, manufacturing 

factories, vendor’s point-of-contact, etc to ensure all shipping requirements are addressed, orders are fulfilled, etc.

• [For inventory account] Keep and manage inventory record with sales manager's supervision

• Participate in team meetings and business activities

• Communicate and assist Accounting with Accounts Receivable collection or Accounts Payable 

payment inquiries

• Support periodic accounting and compliance audits

• Follow company guidelines for internal Trade Compliance procedure to ensure importation/exportation 

requirements are met

• Understand and follow company policies and procedures. Gain fundamental knowledge of products/ 

services and internal/external workflow (may work more independently as experience increases.)

• Maintain adequate productivity

• Collect and process all expense invoices in the ERP system for timely payment

• Duties, responsibilities, and assignments may differ from time to time within the expectations of the S1 

position

Position Requirements

Must possess and demonstrate:

• Basic proficiency to use a PC and Microsoft Office (Word, Excel, Outlook, TEAMS, SharePoint, PowerPoint), Adobe, and Zoom 

• Ability to perform routine tasks successfully (e.g. adequate work volume, quality of output, timeliness 

of work, no critical errors or mistakes causing operational interruption, delay or financial loss).

• Must be willing to accept and adapt to changes in workload coverage and responsibilities

• Strong verbal & written communication skills in English (Japanese is a plus)

• Ability to remain efficient by maintaining proper time-management skills and effective organization

• Ability to work in a team environment with multiple personality types

• Attention to detail and accuracy

• Strong people skills: ability to build relationship with customers, vendors, and business partners

Travel requirement:

This position requires the willingness and ability to travel (domestic and international) approximately 5%

Education and Experience:

• At least High School diploma; ideally an Associate’s Degree 

• Previous work experience as a customer service preferred — but not required 

• Trade business (import/export) background/experience preferred — but not required

• Experience in MS Dynamics ERP preferred — but not required

Position Type & Expected hours of work:

• Full time, 35 Hours per week, 7 hours per day
• Hybrid, at least 3 days per week in the office