*Japanese Bilingual skill preferred
Freight Forwarder – Logistics Clerk
Location: El Segundo CA
Employment Type: Full-time / Non-Exempt
Work Hours: Monday–Friday, 9:00 AM–6:00 PM (overtime, weekend work may be required; compensatory time off available)
Wage: $19–22 per hour
Benefit: Health insurance (Company coverdes100%), 401K with matching etc
SUMMARY / OBJECTIVE
Manage dry/cooler/freezer storage and support daily warehouse operations.
ESSENTIAL FUNCTIONS
- Review shipping documents and submit to Customs Broker (AWB, invoice, OGA docs)
- Monitor clearance status with CBP/OGA (FDA, USDA, FWS) and follow up as needed
- Notify customers of delays/holds and coordinate pickup/delivery schedules
- Receive cargo, verify count, and recondition if necessary (re-icing, repacking, minor repairs)
- Manage inventory for warehouse, cooler, and freezer storage
- Communicate with customers, vendors, and overseas/domestic agents
- Provide quotations and support billing/file closing (invoices, fee schedules)
- Support packing/distribution tasks as directed and report progress to operation clerk
RESPONSIBILITIES
- Handle customer requests and complaints in a timely manner
- Follow safety procedures and maintain a safe work environment
- Support the team beyond assigned duties when needed
SKILLS / QUALIFICATIONS
- Basic knowledge of logistics and import/export regulations
- Strong communication, time management, and basic math skills
- Customer-service mindset with problem-solving and negotiation ability
- Flexible, proactive, and willing to learn