Airport Customer Service Representative – Japanese Bilingual Preferred
Job Category
Customer Service
Job Type
Permanent
Employment Type
Full time
Working Type
Onsite
Visa Sponorship
No
Education Level
No Education Required
Experience Level
Entry Level
Salary Range
$46800 - $49920
Job Location
Houston, TX, United States
Location: George Bush Intercontinental Airport (IAH), Houston, TX
An international airline is seeking Airport Customer Service Representatives to support daily passenger service and airport operations at George Bush Intercontinental Airport (IAH).
Key Details
Position: Airport Customer Service Representative
Openings: 2 positions
Location: George Bush Intercontinental Airport (IAH), Houston, TX
Pay Range: $22.50–$24.00/hour
Work Location: On-site
Schedule: 5 days per week, including weekends and holidays based on the flight schedule
Preferred Experience: Previous airport customer service, airline passenger service, or related experience
Language: Japanese/English bilingual candidates are strongly preferred, but Japanese is not required
Position Overview
This position supports daily passenger service and airport operations while working closely with airline staff, contractors, airport authorities, and other related teams.
Necessary training will be provided by the company.
Key Responsibilities
Support daily passenger service and airport operations
Assist passengers with check-in, boarding, and other customer service needs
Coordinate with airline staff, contractors, airport authorities, and related teams
Support operations during delays, cancellations, and other irregular situations
Monitor procedures to help ensure safe and smooth operations
Prepare basic reports and complete administrative tasks as needed
Assist supervisors and managers with daily airport operations
Qualifications
Excellent interpersonal and organizational skills
Professional demeanor and strong customer service skills
Excellent written and verbal English communication skills
Strong computer skills
Previous airport customer service, airline passenger service, or related experience strongly preferred
