We are seeking a highly organized and motivated Sales Support Specialist to assist our sales team and help ensure smooth day-to-day operations. The ideal candidate will be detail-oriented, customer-focused, and capable of managing multiple responsibilities in a fast-paced environment.
Key Responsibilities
Track, manage, and follow up on incoming sales leads
Handle inbound customer calls and route inquiries appropriately
Provide phone support for parts inquiries and general customer assistance
Schedule travel arrangements for sales staff
Maintain and update sales reports and related documentation
Coordinate trade show schedules, logistics, and preparation
Assist with shipping coordination and related documentation
Provide backup phone coverage and general office support as needed
Perform other duties as assigned
Qualifications
Previous experience in international trade operations or at a trading company required
Strong Japanese and English language proficiency
Must be able to multitask as duties including filling in for parts or service support line help
Proficiency with Microsoft Office or similar reporting tools
