Sales Representative

Sales Representative

Location: Carol Stream, IL (office) + Midwest U.S. territory; regular travel required

Compensation: $53,000–$58,000 annually DOE

Hours: 8am ~ 5pm

Employment Type: Full-time, hybrid, in-office/field-based territory sales role

※Applications will only be considered from candidates who meet the listed job-related qualifications. Please review thoroughly before submitting your application. ※

Company Overview

A growing distribution company is seeking a Sales Representative to manage existing accounts and develop new business across a multi-state Midwest territory. This role is intended to support customers in the Asian food market, while also collaborating closely with internal sales and product teams.

Position Summary

During the first six months, the role is expected to consist of approximately 80% Sales Support and 20% Sales. After six months, responsibilities are expected to transition to approximately 50% Sales Support and 50% Sales, subject to business needs and performance.

The position supports order processing, customer inquiries, sales materials, account management, and business development. While out-of-state accounts may be managed remotely, field sales activity during this dual-function role will primarily be limited to the local area.

Key Responsibilities

Sales Support

• Create orders, issue pick tickets, generate invoices, and process invoice adjustments
• Respond to customer inquiries and requests from sales team members
• Manage order intake and resolve operational issues through delivery
• Update catalogs and prepare promotional materials and customer-specific order sheets

Sales

• Manage existing accounts, including orders, product updates, needs assessment, and issue resolution
• Develop new customer relationships and sales opportunities
• Share customer and market insights with the sales team
• Support new product development and broader sales initiatives
• Assist with accounts receivable collection negotiations
• Conduct local customer visits and field sales activities as needed
• Manage out-of-state accounts primarily by phone, email, or text

Qualifications

Required:

• English + Korean or Japanese language ability required
• Strong communication, customer service, and relationship-building skills
• Ability to manage detailed order-processing and administrative responsibilities
• Valid driver’s license and ability to operate a company-provided vehicle as required

Preferred:

• Prior sales, sales support, or customer service experience
• Experience supporting Japanese or Korean-market or multicultural customers
• Distribution, wholesale, food, consumer goods, or related industry experience

Other Details

• Customer territory may include multiple Midwest states
• Field sales activities will primarily focus on the local market
• Company vehicle, PC, and mobile phone provided

※This role may include additional responsibilities as needed based on business needs. ※