Customer Service & Logistics Coordinator

Position Summary:

This position supports sales activities by processing customer orders,

coordinating shipping domestically and importing from Asia, managing inventory

and issuing invoices.

Required skills/experiences/traits:

Associate or bachelor’s Degree

Proficient in Microsoft Word, Excel, Outlook

3 -5 years of experience in importing from Asia and domestic transportation

Strong math skills and data entry skills

Strong customer service experience

Strong written and verbal communication skills in English

Strong time management, organization and prioritization skills

Preferred skills/experiences/traits:

Written and verbal communication skills in Japanese

Experience in Accounting

Key Responsibilities:

Customer Service

⚫ Verifying Customer Orders for accuracy on pricing and sales terms

⚫ Issuing Order Acknowledgements and/or Proforma Invoices

⚫ Coordinating shipping

⚫ Issuing sales invoices

Inventory

⚫ Maintaining inventory records and reconciling each month

⚫ Verifying charges from truckers and warehouses

Import

⚫ Filling ISF data accurately and timely

⚫ Tracing import shipments and confirming customs clearance data

⚫ Record keeping of customs entry data and documents