Location: Cypress, CA (Hybrid) | Remote available outside Southern CA
Salary: $80K-$100K
Position Summary:
The Employee Benefits Account Manager is responsible for managing and servicing corporate health insurance programs for Japanese-affiliated companies. This role focuses on client relationship management, renewal coordination, and ongoing benefits administration support. The position is consultative and service-oriented, working closely with internal support teams to deliver high-quality solutions to assigned accounts.
This is a growth-driven hire due to business expansion.
Key Responsibilities:
Manage a portfolio of corporate health insurance accounts (B2B)
Serve as the primary point of contact for client companies regarding employee benefits
Oversee renewals, plan changes, open enrollment, and carrier communications
Coordinate with internal operations/support teams to execute deliverables
Provide guidance on benefit structures and market trends
Support Japanese-affiliated clients with culturally aligned service
Maintain strong relationships with carriers and vendors
Contribute to establishing and refining internal service standards
Qualifications:
Approximately 5 years of experience in employee benefits or health insurance
Experience with Japanese insurance brokers or benefits consulting firms strongly preferred
Strong understanding of group health insurance plans and benefits administration
Business-level English required
Japanese language proficiency preferred
Ability to independently manage client accounts and workload capacity
Adaptable, collaborative, and aligned with company culture
Comfortable building structure and standards in a growing environment