Mechanical Service Engineer

Job ID : 062583
Working type : Onsite
Education level : Bachelors Degree
Salary range : $55000 – $75000
Employment type : Full time
Experience level : Entry Level
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Job type : Permanent
Job location : Elk Grove Village, IL, United States
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City : Elk Grove Village
State : IL
Country : United States
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This role requires frequent travel (approximately 50–75%, primarily field-based) to customer sites across the U.S., Canada, Mexico, and occasionally Japan; Spanish language skills are a plus.


Position Summary

The Service Engineer is responsible for installing, repairing, and troubleshooting high-precision machine tools and related equipment. This role also supports the sales team by providing technical expertise and assisting customers with product-related inquiries.


$55K–$75K + overtime pay



Responsibilities

  • Troubleshoot machine issues and product-related problems
  • Travel to customer sites for installation and preventive maintenance
  • Respond to customer inquiries and resolve technical issues
  • Analyze problems and determine appropriate solutions
  • Support the sales team with product demonstrations and technical information
  • Prepare and share service reports after customer visits


Qualifications

  • Bachelor’s degree in Engineering or equivalent experience
  • Strong problem-solving and communication skills
  • Ability to travel domestically and internationally as needed
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Ability to work independently and manage multiple priorities