Sales Representative- Japanese Bilingual

Location: Norcross, GA (North America travel required) 100% onsite

Employment Type: Full-Time

No previous sales experience: Up to 50K (Non exempt)

Previous sales experience: 60-70K (Exempt)

Overview

We are seeking a bilingual (Japanese/English) Sales Representative to support after-sales service for industrial equipment. This role serves as the primary point of contact for customers in North America, coordinating service activities and ensuring smooth communication between customers and overseas headquarters.

Key Responsibilities

• Manage communication with existing customers (primarily battery manufacturers)
• Coordinate after-sales service (maintenance, troubleshooting, parts, modifications)
• Relay customer needs to headquarters and maintain Installed Base data
• Support quotations, billing, and service scheduling
• Coordinate with service engineers, partners, and customers
• Gather market and customer insights
• Assist with service agreement expansion and new inquiries
• Support visiting staff (logistics and on-site coordination)
• Perform additional duties as needed

Qualifications

Required

• Business-level Japanese and English
• Ability to travel (10–20%)
• U.S. work authorization (no sponsorship)

Preferred

• Experience in manufacturing, machinery, or B2B environments
• Basic understanding of technical documents
• Experience working with Japanese companies or clients

Work Environment

• Office-based in Atlanta with travel across the U.S. and Canada
• Occasional visits to customer sites (PPE required)