Direct Sales Account Supervisor

Position Summary

We are seeking a highly motivated Direct Sales Account Supervisor to manage and grow a portfolio of restaurant accounts throughout New York and New Jersey. This field-based role focuses on developing strong customer relationships, supporting restaurant operations, and identifying new business opportunities. The successful candidate will serve as a key point of contact for restaurant partners while ensuring excellent customer service and account growth.

Employment Type

• 70-75K
• Full-Time
• Exempt Position
• NY, NJ, Remote (East Coast)

Key Responsibilities

• Manage and maintain an assigned portfolio of restaurant accounts across NY and NJ.
• Conduct regular in-person visits to restaurant customers to support ordering, product usage, and relationship development.
• Identify and pursue new restaurant business opportunities to expand the customer base.
• Build and maintain strong relationships with chefs, restaurant owners, and purchasing teams.
• Monitor ordering patterns and proactively follow up with customers to ensure consistent product supply.
• Coordinate with internal departments, including logistics, production, and customer service, to resolve order and delivery issues.
• Provide product recommendations and usage guidance to customers as needed.
• Track account activities, customer visits, and order updates using Excel.
• Represent the company professionally in all customer interactions.

Qualifications

Required

• Passion for food and customer service.
• Comfortable working in a field-based, customer-facing sales environment.
• Strong communication and interpersonal skills.
• Excellent organizational skills with the ability to manage multiple accounts independently.
• Ability to travel extensively throughout New York and New Jersey on a daily basis.
• Valid driver's license.

Preferred

• Interest in Japanese cuisine or Asian food culture.
• Experience in restaurants, food distribution, food manufacturing, or related industries.
• Japanese language skills (spoken preferred but not required).
• Familiarity with Excel and basic data tracking/reporting.