Japanese Bilingual Event Operations Specialist (Coordinator / Manager)

*Japanese/English bilingual is a MUST.

Position: Event Operations Coordinator/ Manager – Japanese Bilingual

Location: Los Angeles, CA (Hybrid)

Working Hours; 9AM-6PM  (Weekday schedule, but weekend work is required based on event needs)

Salary: $58 – 70k/year

Benefits: Medical, Dental, Vision insurances, 401K

Summary of the Position:

This role is responsible for planning, coordinating, and executing a wide range of events, including hosted, co-hosted, and rental events.

Depending on experience, the position may function at either a Coordinator or Manager level, handling event logistics, vendor coordination, and on-site operations while collaborating with internal teams.

The ideal candidate is highly organized, detail-oriented, and able to manage multiple projects in a fast-paced environment while ensuring high-quality event execution.

Key Responsibilities:

Event Planning & Execution

• Coordinate all aspects of events, including:
  • Venue logistics
  • Guest management and RSVPs
  • Room setup and seating
  • Audiovisual arrangements
  • Catering and staffing
• Prepare event orders and communicate requirements to internal teams
• Gather necessary materials from stakeholders (schedules, presentations, etc.)
• Support or lead pre-event planning, including meetings, rehearsals, and technical checks
• Oversee on-site event operations:
  • Setup and breakdown
  • Vendor coordination
  • Guest reception (including VIP handling)
  • Troubleshooting during events
• Monitor event performance and identify areas for improvement

PR / Marketing Support

• Create and manage event registration pages and RSVP tracking
• Coordinate event announcements, newsletters, and follow-up communications
• Support development and distribution of post-event surveys
• Maintain and update contact and mailing lists

Administrative & Reporting

• Prepare post-event reports (attendance, survey results, summaries)
• Organize event materials (slides, photos, videos, printed materials)
• Track operational KPIs and event data
• Provide facility tours to vendors and partners as needed

Qualifications:

• Bachelor’s degree in Business, Hospitality, Communications, or related field (or equivalent experience)
• Experience in event coordination or event management:
  • Coordinator level: 2–3+ years
  • Manager level: 3+ years or equivalent
• Business-level proficiency in both Japanese and English (spoken and written)
• Strong organizational and time management skills
• Ability to manage multiple tasks and prioritize effectively
• Excellent communication and interpersonal skills
• Detail-oriented with strong problem-solving ability
• Ability to remain calm and professional in fast-paced environments

Skills:

Must-have:

• Event coordination and project management skills
• Microsoft Office (Excel, Word, PowerPoint, Outlook)

Nice to have:

• Experience with event platforms (e.g., Survey tools, webinar tools, email marketing tools)
• Basic knowledge of audiovisual equipment
• Experience managing vendors or leading event operations
• Food & beverage or hospitality experience

Work Environment:

• Ability to lift up to 30 lbs.
• Ability to stand and move for extended periods during events
• Occasional evening and weekend work required depending on event schedule