Sales Assistant- Japanese Bilingual
JAPANESE BILINGUAL SALES ASSISTNAT
Location: Santa Ana, CA
Company: Electronics devices and related products
Full-time/Non-exempt
Salary Range: $22-24/hour
Work hours: M-F 8:30a -5:00p 7.5 hours/day
ONSITE work
Position overview
Our client company is seeking a bilingual Sales Assistant to support our sales team. This role is responsible for processing purchase orders (POs), managing shipment coordination, and handling customer communication. While customers are 100% based in the U.S. (English communication), frequent interaction with our Japan headquarters and factories (mainly via email in Japanese) is also required. The ideal candidate is detail-oriented, organized, and comfortable working in both English and Japanese.
Key responsibilities
- Process and manage purchase orders (POs) received by the sales team.
- Coordinate shipment processing and related documentation.
- Communicate with customers regarding PO and shipment status, accounts receivable, and related matters (primarily in English).
- Communicate with Japanese headquarters and factories regarding orders, shipments, and other operational issues (primarily in Japanese, via email).
- Use OMS (Order Management System) for processing and tracking.
- Handle transactions and data input through customer portals as needed.
- Support sales reporting and data management using Excel, Word, and other Microsoft Office tools.
- Assist with Salesforce operations (experience preferred).
- Provide administrative support for various ad-hoc tasks as required.
Required Qualifications
- Language Skills: Business-level proficiency in both English and Japanese (reading, writing, and email correspondence required).
- Technical Skills: Proficiency in Microsoft Excel and Word (mandatory).
- Experience with OMS or similar order management systems preferred.
- Salesforce experience a plus.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks.
- Excellent written and verbal communication skills.
- Prior experience in inside sales, customer support, or sales assistant roles preferred.