Sales Assistant
Job ID : 061868
Working type : Hybrid
Education level : Bachelors Degree
Salary range : $23 – $26
Employment type : Full time
Experience level : Entry Level
Currency :
Job type : Temporary
Job location : New York, NY, US
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City : New York
State : NY
Country : US
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A Japan-headquartered luxury hospitality management company is seeking a Sales Assistant/Reservation Agent for its New York office.
Compensation: $23.00 – $25.50/hour with Benefit packages and transit reimbursement
Employment type: Temp (potential to convert to a direct-hire position in the future)
Work style: Hybrid; During the initial 3-month training period, on-site at the office.
Location: Midtown, Manhattan
Key Responsibilities
- Handle inbound phone calls and email inquiries in a professional and timely manner
- Manage guest room reservations, prepare reservation confirmations, and send confirmation details to guests
- Coordinate closely with the reservations team to ensure accurate communication and smooth information flow
- Process reservations for hotel facilities, including dining and other on-site services
- Liaise with concierge and other internal teams to support guest arrangements and special requests related to their stay
- Communicate with the Japan headquarters, including sales and marketing teams, to share relevant updates and information
- Prepare internal materials such as client lists, sales performance reports, and other supporting documents
- Assist with expense-related administrative tasks
- Support travel arrangement preparation for business trips
- Provide general administrative and office support to help ensure efficient daily operations
- Support business development efforts through phone outreach, email communication, and participation in events alongside senior leadership when needed
Qualifications
- Ability to communicate professionally in English, including handling visitors, phone calls, and email correspondence
- Willingness to support a wide range of administrative and operational tasks in a flexible manner
- Basic proficiency in Microsoft Word, Excel, and PowerPoint
Preferred Profile
- Organized and detail-oriented
- Customer service-minded with strong communication skills
- Able to multitask and work effectively in a team-oriented environment
- Interested in hospitality, guest services, and office support functions
Disclaimer: This job description is a sample JD intended for reference purposes only.
To apply, please send resume to nyamamoto@pasona.com