End User Support Analyst- Japanese Bilingual

Role: End User Support Analyst

Client: MUFG

Work location: Tempe, AZ (Hybrid. 3 days onsite per week)

Rate: $40/hour

Duration: 12-month contract with contract to hire option (chance for extension and direct hire)

Note: This position would require the resource to work 4 days per week i.e. Wednesday through Saturday, 3:00 PM EST to 1:00 AM EST  (12PM MST to 10 PM MST)

Language: Japanese and English (Both English and Japanese language skills as well as cultural fluency are strongly required)

Job Profile:

Major Responsibilities

Conduct analysis of artifacts to determine methods of intrusion and best course of resolution while driving security improvement

Strong Incident Response knowledge and experience

Theoretical and practical knowledge with Mac OS, Linux, Windows operating systems and clouds

Experience with security data collection, analysis and correlation

Well-developed analytic, qualitative, and quantitative reasoning skills

Demonstrated creative problem-solving abilities

Security event monitoring, investigation, and overall incident response process

Investigate potential cybersecurity events across multiple environments using various tools and techniques

Development of information security policies, standards, and procedures

Strong time management skills to balance multiple activities and lead junior analysts as needed

Understanding of offensive security to include common attack methods

Understanding of how to pivot across multiple datasets to correlate artifacts for a single security event

A diverse skill base in both product security and information security including organizational structure and administration practices, system development and maintenance procedures, system software and hardware security controls, access controls, computer operations, physical and environmental controls, and backup and recovery procedures.

Detailed knowledge and experience in security and regulatory frameworks (CRI, ISO 27001, NIST 800 series, FFIEC, SOC2, STAR, etc.)

Support inquiries from compliance teams such as IT risk management and internal and external auditors to ensure documentation is complete and processes are in compliance with information security policies

Create reports analyzing activities or trends both within and outside of the organization

Support the development of security operations detections, playbooks, and automations to ensure threat detection, monitoring, response, and forensics activities align with best practices, minimize gaps in detection and response, and provide comprehensive mitigation of threats

Reviews internal logs and alerts to identify potential cybersecurity events. Triage cases based on output from automated alerts, and determine when to escalate to other teams

Monitors external service provider activity to detect potential cybersecurity events

Analyzes security data from all systems in real time to spot and thwart potential threats, attacks, and other violations

Analyzes compromised systems and remediates to a clean state

Performs breach indicator assessments to investigate network traffic for malicious activity

Assists with internal or third-party employee investigations

Assists in the production of various reports which identify and analyze relevant upcoming and ongoing threats to the enterprise

Research evolving threats, techniques, tools, and vulnerabilities in support of information security efforts

Stays current with information security program developments, industry frameworks, changes in the company, industry trends, and current security practices

Qualifications

Bachelor’s degree in Information Technology, Cyber Security, Computer Science, or related discipline

5 + years of experience working in the Cybersecurity Operations or Information Security

Relevant technical and industry certifications, such as CISSP, ISSMP, SANS, GIAC, GCIA, CISM, CEH, GCFA, GCFE, GCIH, or GSEC are preferred

Experience in one or more security domains including Incident Response and Forensics, Security Governance and Oversight, Security Risk Management, Network Security, or Threat and Vulnerability Management preferred

Experience with information security risk management, including information security audits, reviews, and risk assessments

Both English and Japanese language skills as well as cultural fluency are strongly required.