Employee Benefits Account Manager (Health Insurance – B2B)

Industry: Insurance

Title: Benefit Account Manager

Location: Cypress, CA (Hybrid) | Remote available outside Southern CA

Salary: $80K-$100K

Position Summary:

The Employee Benefits Account Manager is responsible for managing and servicing corporate health insurance programs for Japanese-affiliated companies. This role focuses on client relationship management, renewal coordination, and ongoing benefits administration support. The position is consultative and service-oriented, working closely with internal support teams to deliver high-quality solutions to assigned accounts.

This is a growth-driven hire due to business expansion.

Key Responsibilities:

• Manage a portfolio of corporate health insurance accounts (B2B)
• Serve as the primary point of contact for client companies regarding employee benefits
• Oversee renewals, plan changes, open enrollment, and carrier communications
• Coordinate with internal operations/support teams to execute deliverables
• Provide guidance on benefit structures and market trends
• Support Japanese-affiliated clients with culturally aligned service
• Maintain strong relationships with carriers and vendors
• Contribute to establishing and refining internal service standards

Qualifications:

• Approximately 5 years of experience in employee benefits or health insurance
• Experience with Japanese insurance brokers or benefits consulting firms strongly preferred
• Strong understanding of group health insurance plans and benefits administration
• Business-level English required
• Japanese language proficiency preferred
• Ability to independently manage client accounts and workload capacity
• Adaptable, collaborative, and aligned with company culture
• Comfortable building structure and standards in a growing environment