Sales Assistant-Japanese Bilingual

Company : Japanese high-tech related company

Salary : $51k-79K(DOE), non-exempt

Work Hours: 8:30-5:15 – 1h Lunch Break

Location : Morgan Hill, CA *Hybrid Work, 3-4 days at the office

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Generate and deliver accurate quotations using company templates to customers in a timely manner.
• Process orders promptly and communicate shipment dates to customers.
• Assist with customer registrations and oversee credit limit applications.
• Conduct a quarterly audit and inventory check of SMI accounts, if applicable
• Serve as the primary liaison between factories and customers, utilizing tools such as email, customer portals, and EDI systems.
• Provide invoices to customers and ensure timely receipt of payments.
• Coordinate meetings with distributors and ensure alignment with company objectives.
• Maintain and update forecast data, budgets, and records in the CRM system.
• Accompany sales representatives on customer visits and tradeshows as needed to foster relationships and provide administrative support.
• Prepare presentation materials for both customers and internal use as requested.
• Regularly report sales activities, customer insights, and progress to the sales manager.
• Assist other Sales Assistant in office with support on answering office phone and greeting office visitors.
• Other duties may be assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Proven experience in a similar role, preferably in sales or customer service.
• Bachelor’s degree is preferred but not required.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal in English and Japanese.
• Proficiency in Microsoft Office Suite and familiarity with CRM or ERP systems.
• Ability to work independently while collaborating effectively with cross-functional teams.

Salary Range

$51,000 – $79,000 per year (depending on experience) USD.