Relocation Coordinator

A global Japanese logistics company is hiring a Japanese Bilingual Moving Coordinator.

Work Schedule: Monday–Friday: 8:00 AM – 4:30 PM (Saturday work may be required)　

Salary:$24-25/hour

RESPONSIBILITIES

Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move.

• Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move

• Ensure all documentation relating to shipment is properly completed as required

• Interact closely with the moving team in preparation of the customer goods

• Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods

• Establish and maintain a professional working relationship with the moving team

• General business support function as assigned

QUALIFICATIONS

• Bilingual in English and Japanese, both at a business level, with the ability to read, write, and communicate professionally in both languages.

• Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook

• Ability to clearly communicate directions to the driver and moving team

• Ability to work overtime to meet the customer needs

• Strong customer service skills

• At least 1 year of experience in customer service

TRAVEL & OVERNIGHT WORK

• This position oversees operations across multiple states, requiring frequent travel and overnight stays

• Travel may include assignments as far as Kansas and other states

• Overnight travel should be expected almost weekly during busy periods

• In some cases, assignments may require travel from Monday through Friday

• Hotel accommodations and dinner expenses are provided for overnight assignments