Senior Account Manager – Strategic Accounts
Title: Senior Account Manager – Strategic Accounts
Location: San Francisco Bay Area (On-site）
Employment Type: Full-time | Exempt
Salary Range: $120K–$140K, plus bonus up to $30K
Work Arrangement: Hybrid; must be able to commute to the Fremont office
About the Role
We are seeking an experienced Senior Account Manager to lead and grow strategic customer accounts within a high-tech manufacturing environment. This role is ideal for a professional who enjoys building long-term partnerships, driving revenue growth, and collaborating cross-functionally to deliver high-value solutions to global customers.
As a trusted advisor to key accounts, you will own account strategy, identify new business opportunities, and play a critical role in strengthening customer satisfaction, operational excellence, and long-term profitability.
What You’ll Do
- Build strong, trusted relationships with strategic customers and act as the primary point of contact
- Develop and execute account and product strategies to grow revenue, profitability, and market share
- Identify customer needs and position technical solutions as critical to their success
- Prioritize opportunities, create business cases, and present strategic recommendations
- Lead contract negotiations and secure long-term agreements
- Prepare and deliver executive-level business reviews and presentations
- Collaborate closely with internal teams (engineering, business development, marketing, quality, supply chain, and support) to meet customer requirements
- Serve as an escalation point for customer issues related to delivery, quality, inventory, or processes
- Identify additional revenue opportunities through aftermarket services, service parts, and global expansion
- (If applicable) Provide leadership and guidance to team members
What We’re Looking For
Education
- Bachelor’s degree in Business, Engineering, or a related technical field
- MBA or advanced degree is a plus
Experience
- 10+ years of experience in the semiconductor, high-tech, or capital equipment industry
- At least 3 years managing strategic OEM or enterprise-level accounts
- Proven success managing and growing multi-million-dollar accounts
- Experience negotiating complex contracts and securing long-term commitments
- Background in technical sales, business development, marketing, or supply chain preferred
- Prior people management or leadership experience is a plus
Skills & Attributes
- Strong understanding of strategic account management and solution selling
- Excellent communication, negotiation, and executive presentation skills
- Ability to think strategically while executing tactically
- Strong analytical, problem-solving, and organizational skills
- Comfortable working in a fast-paced, matrixed, and cross-functional environment
- Willingness to travel as needed
Why This Role
- Work with high-impact strategic customers
- Influence business direction and long-term growth
- Collaborate with global, cross-functional teams
- Take ownership of accounts with real visibility and responsibility
- Grow your career in a dynamic, technology-driven environment