Technical Sales – 061219

Job ID : 061219
Working type : Onsite
Education level : Bachelors Degree
Salary range : $75000 – $90000
Employment type : Full time
Experience level : Mid Level
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Job type : Permanent
Job location : Schaumburg, IL, United States
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City : Schaumburg
State : IL
Country : United States
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Technical Sales (Silica / Chromatography) – 061219

Location: Schaumburg, IL (On-site)

Compensation: $75k~$90k (negotiable)

Hours: Full-time, 40 hours/week

Employment Type: Full-time (generally on-site)


Company Overview

Growing fine chemicals organization supporting pharmaceutical and life-science customers with chromatography and silica-based purification solutions.


Position Summary

Customer service–focused role supporting silica/chromatography business. Primary responsibility is customer support; includes light sales administration. Not quota-driven.


Key Responsibilities

  • Respond to customer inquiries regarding products, orders, shipping, documentation, and general technical information
  • Accurately process requests and coordinate with internal/global teams
  • Communicate technical/scientific information clearly to customers
  • Coordinate with Technical Service, R&D, Marketing, Regulatory, and Supply Chain
  • Process purchase orders, track shipments, manage records, and understand commercial terms
  • Support onboarding, NDAs, and documentation requests
  • Provide internal updates on customer needs
  • Support sales administration (quotes, RFQs, records, follow-ups)
  • Gather customer feedback and market information
  • Support pricing discussions as needed (not primary negotiator)
  • Attend industry events as needed

Qualifications

Required:

  • Strong customer communication and documentation skills
  • Service-oriented, detail-focused, able to manage multiple requests
  • Ability to understand and explain industry specific technical/scientific information clearly
  • Willingness to travel as needed; ~20% avg., up to ~50% during peak periods. During slow season, travel is minimal.

Preferred:

  • Exposure to scientific products or pharmaceutical/life-science customers

Other Details

  • Benefits: medical, dental, vision, life insurance, 401(k), PTO, and holidays.


※ “This job description is intended to provide a general overview of the position and its responsibilities. It is not a comprehensive list of all duties, responsibilities, or qualifications that may be required. Duties may evolve or change based on business needs.” ※


To apply, please email your resume to dpentony@pasona.com and include the Job title and Number.