Assistant Account Manager

We are seeking a Sales Assistant Manager to support import/export operations and serve as a key customer representative. This role manages daily sales administration, order coordination, logistics, and communication with customers and suppliers.

Responsibilities

• Support accounting and sales administration (A/R oversight, order approval, reporting).
• Develop and maintain customer relationships; assist with order acquisition and pricing.
• Coordinate the full order cycle from quotation to delivery and payment collection.
• Conduct basic market and product research.
• Prepare quotations, proposals, and sales documents.
• Handle negotiations, contract preparation, and supplier coordination.
• Manage order entry, logistics scheduling, and shipping arrangements.
• Prepare import/export documents (invoice, packing list, B/L, CO, etc.).
• Support compliance, insurance, and risk management.
• Provide customer support and follow-up for quality or service issues.

Qualifications

• Bachelor’s degree required.
• 6–9 years of sales or customer service experience.
• Experience in import/export, logistics, or production control preferred.
• Strong communication skills; Japanese a plus.
• Proficiency in MS Office (Excel intermediate+).