A global technology organization operating sophisticated enterprise and manufacturing systems across U.S. and international offices.
Position Summary
Administer, configure, support, and optimize ERP and enterprise applications supporting global business operations. Japanese and English communication is required for collaboration across U.S. and Japan-based teams.
Key Responsibilities
Administer ERP, MES, PLM, CRM, analytics, and other enterprise applications.
Manage accounts, permissions, security, configurations, upgrades, and patches.
Support ERP finance, supply chain, inventory, procurement, and manufacturing modules.
Manage integrations using APIs, middleware, EDI, and related technologies.
Troubleshoot application, database, data-flow, hardware, and network issues.
Support implementations, upgrades, migrations, testing, and deployments.
Maintain application security, access controls, audit trails, and compliance.
Partner with business and global IT teams on automation and process improvements.
Qualifications
Required:
Japanese and English bilingual communication skills.
Bachelor’s degree in IT, Computer Science, Business, or related field, or equivalent experience.
3–5+ years administering ERP systems.
Hands-on ERP configuration, support, and user access management experience.
Experience supporting Windows environments and enterprise applications.
SQL/reporting knowledge and systems integration experience.
Preferred:
NetSuite, SAP, Dynamics 365, Epicor, or similar experience.
MES/manufacturing systems experience.
REST/SOAP APIs, EDI, PowerShell, or ERP scripting.
ERP implementation or major upgrade experience.
SOX, NIST, or ISO 27001 environment experience.
Other Details
Occasional travel, weekend work, and collaboration across global time zones may be required.
