We are seeking a highly motivated Business Development Manager to lead the U.S. launch and expansion of an innovative healthcare coordination service connecting patients with high-quality medical treatment options overseas. This is a unique opportunity to build a new business from the ground up while working directly with executive leadership in a fast-paced startup environment.
The successful candidate will play a key role in launching the service, driving business development, establishing strategic partnerships, and creating a seamless customer experience across both consumer and business channels.
Industry: Healthcare / Medical Services
Benefits: Performance bonus (TBD)
Location: In-Office – Dallas, TX
Required Qualifications
- 3+ years of professional work experience in the United States.
- Proven B2B sales experience with a successful track record of developing and closing business opportunities.
- Strong project management skills with the ability to manage multiple stakeholders, vendors, and priorities simultaneously.
- Native-level or fluent English communication skills.
- Excellent interpersonal and relationship-building skills.
- Ability to thrive in a startup or fast-changing environment.
- Experience presenting solutions to business leaders and decision makers.
- Healthcare, insurance, medical coordination, or related industry experience is preferred.
- Experience with CRM platforms such as HubSpot or similar is a plus.
- Japanese language ability is welcomed but not required.
- Cross-border business experience is a plus.
Responsibilities
- Lead the U.S. launch and execution of a new healthcare coordination platform.
- Coordinate the development of the website, CRM, payment systems, and other operational infrastructure.
- Build referral programs and relationships with healthcare providers and partner organizations.
- Plan and conduct informational seminars, webinars, and customer outreach initiatives.
- Guide patients throughout the service process, including consultation, treatment coordination, travel arrangements, and follow-up.
- Identify opportunities to improve customer experience through continuous feedback.
- Develop and grow B2B partnerships with employers, healthcare providers, and insurance organizations.
- Execute sales presentations and negotiate partnership agreements.
- Plan and implement marketing initiatives including digital content, webinars, trade shows, and industry events.
- Monitor sales and marketing KPIs and recommend continuous improvements.
- Develop operational workflows and coordinate with international partners.
- Manage relationships with external vendors including travel agencies, interpreters, and insurance providers.
- Collaborate closely with executive leadership and international teams to support business growth.
- May be assigned other duties by management as business needs require.
