Sales Executive – Chinese Bilingual –

Essential Job Functions

•   Meet the monthly and annual sales quota as designated by the manager.

•   Develop and maintain relationship with potential and existing clients in the designated areas/regions; visit customers to provide support, share information, and sell the Company's products.

•   Identify and explore potential new clients through various methods, including networking, referrals and cold calls.

•   Conduct market research, develop and implement sales strategies for the assigned region.

•   Coordinate with the accounting department to assure the collection of payment in a timely manner.

•   Collect past due payments from customers.

•   Maintain high levels of customer satisfaction by providing excellent service and building rapport; troubleshoot product-related issues and handle complaints; resolve them in a timely manner and escalate to the management as needed.

•   Collaborate with purchasing department, warehouse, and other involved parties to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.

•   Coordinate urgent deliveries with the customer to accommodate their needs.

•   Travel to other locations to meet with clients as needed.

•   Educate customers on how the products or services can benefit them.

•   Input and update orders within the Company database in a timely manner.

•   Maintain and safely operate the Company vehicle as per the Company Vehicle Policy.

•   Participate in the weekly sales meetings.

•   Attend semiannual inventory count on designated day, possibly on a weekend.

•   Attend Company events and functions outside of normal working hours.

•   Perform other duties as assigned.

•   Obligation to answer to all management as requested. 

Physical Requirements

•   Able to drive for extended periods of time.

•   Able to sit in a car for extend periods of time.

•   Able to travel within or outside of Atlanta as needed.

•   Able to talk, hear, walk, stand, smell, taste, reach, bend, kneel, and lift and/or move up to 25 pounds frequently and 50 pounds occasionally.

•   Able to use the phone for extended periods of time.

•   Working Conditions

o   Noise Level: Normal to loud 

o   Location: Indoor in the office and at least 50% of the time in the field visiting customers, restaurants, wholesalers, distributors, etc.

Other Requirements

•   Business level English and Chinese bilingual ability is required.

•   Business level Japanese is preferred.

•   Maintain a valid driver license and a clean driving record.

•   Able to stay overnight out of town for client visits, as required. 

•   Maintain a positive attitude.

•   Able to work independently and as a team.

•   Able to adapt to frequent changes in assignments and workload.

•   High school diploma required; Associate degree and above strongly preferred.

•   Minimum of 2 years of experience in preferably in Japanese food industry.

•   Experience in Japanese restaurant business is a plus.

Knowledge and Skills

•   Strong organizational skills and attention to detail.

•   Possess basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.

•   Strong customer service, problem-solving, communication and interpersonal skills.

•   Basic Microsoft Office proficiency.

•   Knowledge of ERP systems, Microsoft Business Central is highly preferred.

•   Knowledge of Japanese foods and liquors strongly preferred.