SAP Helpdesk Support

*Knowledge of accounting and SAP is required.

*Spanish or Japanese language skills are highly preferred.

A Japanese company is seeking a SAP Helpdesk Support.

Work Hours: 7 hours shifts （Morning shift : 9:00 A.M. to 5:00 P.M. / Late Shift 12:00 P.M. to 8:00 P.M., Monday through Friday except holidays.

Base Salary $60K～$72K

Work Location: Client’s Onsite in NYC. (depends on the client’s needs/policy/regulations, might be changed assign number of days for working at their Onsite.)

Job Description

This position is stationed at the client’s site. However, might be assigned for Telecommuting as Hybrid, depending on the client’s needs. Responsibilities include providing troubleshoots for SAP.

Summary

Essential Job Functions:

1. SAP helpdesk support in English/Spanish or Japanese language

1) Trouble shooting

Technical support at on-site or by email or telephone or remote access tool

2) Operation support

User support for SAP software

3) Documentation (user manual, FAQ, user announcement)

4) User Education

5) Record work (Help) log

Miscellaneous Job :

2.Translation

・Translation and proofreading English/Spanish materials or English/Japanese materials

Job Requirements

a)Education

Associate or bachelor’s degree in Computer Science, Information Technology, or a related field for SAP would be plus.

b)Business Travel

Yes (depends on client’s needs)

To apply please email your resume to myamamoto@pasona.com