Jr. ERP User Support Specialist -Japanese bilingual

Japanese skills are required.

Position: Jr. ERP User Support Specialist

Division: Customer Support Division

Office: New York, NY Hybrid

FLSA Status: Non-Exempt

Salary Range: $64 – 75K/ year plus bonus

Working Hour: M-F 9AM – 5PM

Accountabilities：

-Provides timely, accurate Tier 1 technical assistance and support for the ERP system and other related systems.

-Consult and analyze user's operation problems or new requirements related with the ERP system and develop custom programs or implement IT solutions. If it is required to add or change common objects maintained by HQ, coordinating with HQ with creating request for proposal and supporting the development and implementation.

-Act as a resource for other ERP user specialists and trains them to improve knowledge and provide high quality customer support to the end users.

Requirement:

• Basic understanding of the business procedure of Sales, Purchase and Financial.
• Basic understanding of SAP, Microsoft Dynamics GP or any other ERP system.
• Japanese language skill.:
• Bachelor’s degree and 1+ years of ERP or related application Support Experience is required.

To apply please email your resume to myamamoto@pasona.com

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