Japanese Speaking Customer Service Representative – Call Centre

Japanese Speaking Customer Service Representative – Call Centre

Location: Vaughan, Ontario (Keel and Rutherford Road)

Opening positions: 3

Job Type: 1 year Temp (with possibility of extension)

Compensation: $21 – 23/hour depending on experience

Hours:

Monday to Sunday, 60min unpaid lunch, 5 days in the office

Example:

Shift#1 from 8:00AM – 3:00PM

Shift #2 from 12:00PM – 7:00PM 

About the Role

We are currently seeking a Japanese-speaking Customer Service Representative to join our client’s call centre team in Vaughan Ontario. This role is ideal for individuals who thrive in a fast-paced environment, enjoy problem-solving, and are passionate about providing exceptional customer care.

Key Responsibilities

• Act as a dedicated concierge assisting clients via telephone /email with all aspects of business inquiries.
• Deliver outstanding customer service and support in Japanese.
• Accurately enter and maintain client information using computerized systems.
• Provide clients with information about product terms and conditions.
• Perform other related duties as required.

Requirements

• Fluent in Japanese (spoken and written).
• Strong interpersonal and communication skills.
• Confident, reliable, motivated, and goal-oriented.
• Team player with excellent cooperation skills.

Why Join?

• Opportunity to work with a solid and respected organization.
• Great chance to transition from a temporary to permanent position.
• Competitive hourly wage and supportive team environment.

How to Apply

If you are interested in this opportunity and meet the qualifications, please submit your resume and inquiries to:

Attn: Fumie Wada

Pasona.com

fwada@pasona.com