Our client is seeking a proactive and highly motivated Japanese Bilingual IT Systems Administrator to support secure, stable, and efficient IT operations across multiple offices and global teams. This role serves as a key on-site IT owner while collaborating closely with overseas stakeholders, including Japan HQ and European teams. The ideal candidate is hands-on, service-oriented, and thrives in a fast-paced, international environment.
Responsibilities
Provide end-user IT support and systems administration across multiple facilities
Maintain and support office networks, devices, and security infrastructure
Administer Microsoft-based environments including Office 365, device management, and identity management tools
Manage endpoint devices and mobile environments using modern device management platforms
Monitor and respond to IT security events and support incident response activities
Coordinate with global IT teams to ensure system stability, uptime, and continuous improvement
Support IT service management processes and contribute to documentation and process optimization
Participate in flexible working hours to support meetings with Japan HQ and Europe
Travel domestically and internationally as required (approximately 15–25%)
Other duties might be assigned by managers.
Required Qualifications
Japanese and English bilingual proficiency (fluent reading, writing, and speaking required)
3–5+ years of experience in IT systems administration or IT support roles
Experience supporting IT operations across multiple offices or facilities
Strong knowledge of Microsoft environments, device management, ITSM platforms, and security tools
Familiarity with network fundamentals, endpoint security, and software application management
Strong communication skills with the ability to work across cultures and time zones
Proactive, energetic, and motivated mindset with a focus on continuous improvement
Ability to lift up to 15 lbs and perform standard office physical tasks
Willingness to travel domestically and internationally as required
To apply, please send resume to abutterfield@pasona.com