A company is seeking an Assistant Manager to support daily procurement operations, supplier sourcing, staff supervision, and process improvement. The ideal candidate will have strong organizational, communication, negotiation, and problem-solving skills, with the ability to support team performance and operational efficiency.
Key Responsibilities
Identify and source suitable suppliers for merchandise purchases.
Support daily procurement operations and ensure efficient workflow.
Assist the Manager in improving operational efficiency, reducing costs, and streamlining procedures.
Supervise and provide guidance to a team of approximately three employees.
Monitor daily workloads, schedules, and priorities to ensure smooth operations.
Train, mentor, and support staff development and performance improvement.
Assist in implementing sales incentive programs and performance goals.
Support the team in achieving monthly sales targets.
Handle and resolve escalated customer complaints and operational issues.
Ensure compliance with company policies, procedures, and operational standards.
Provide backup support for team members when needed.
Perform additional duties as assigned by management.
Qualifications
Minimum 3 years of relevant professional experience; 4 or more years preferred.
High school diploma or GED required.
Limited working proficiency in Japanese.
Strong negotiation and problem-solving skills.
Excellent customer service and communication skills.
Good computer skills.
Ability to coordinate multiple tasks and manage daily priorities.
Strong organizational skills and ability to work effectively with team members.
Ability to provide guidance and support to other employees.
Additional Information
Reports directly to the Manager.
Provides supervision, mentoring, and guidance to approximately three employees.
Does not have direct authority over hiring, termination, promotions, or compensation decisions.