Location: Torrance, CA 90503 | Hybrid
Pay: Starting at $38.00 per hour, plus bonus opportunities
Language requirement: Business-level Japanese and English
Bring your infrastructure skills to a role where you can solve real technical challenges for enterprise customers. We’re seeking a hands-on IT professional who enjoys working across servers, networks, virtualization, and Microsoft cloud services—and can support customers confidently in both Japanese and English.
Business-level Japanese is required for this position.
What You’ll Do
- Design, configure, maintain, and troubleshoot enterprise networks and Windows Server environments.
- Administer Active Directory, Group Policy, DNS, DHCP, virtualization platforms, and related infrastructure.
- Support Microsoft Azure, Entra ID, Intune, and Microsoft 365 environments.
- Provide remote and on-site technical support to enterprise customers in Japanese and English.
- Help deliver infrastructure migrations, upgrades, deployments, and implementation projects.
- Monitor systems for availability, performance, reliability, and security.
- Document network diagrams, configurations, procedures, and support processes.
- Coordinate with customers, vendors, cloud providers, and other IT teams to resolve issues and complete projects.
- Participate in an on-call rotation and provide occasional after-hours or weekend support for maintenance or critical incidents.
What You Bring
- Business-level Japanese communication skills.
- At least 3 years of systems engineering experience and 3 years of hands-on Azure experience.
- Experience supporting Windows Server and hybrid on-premises and Microsoft cloud environments.
- Experience with Microsoft Intune or other endpoint management tools.
- Knowledge of enterprise backup and disaster recovery solutions.
- PowerShell scripting skills.
- Experience supporting multi-site networks using Cisco, Meraki, FortiGate, or comparable technologies.
- Familiarity with SD-WAN, wireless networks, site-to-site VPNs, and remote-access VPNs.
- Ability to commute to Torrance for the hybrid schedule, or relocate before starting.
Benefits
The benefits package includes health, dental, vision, and life insurance; a 401(k) with matching; paid time off; an employee assistance program; an employee discount; a referral program; tuition reimbursement; and relocation assistance. A health savings account and retirement plan are also offered.
If you enjoy hands-on problem solving and want to work across both customer support and infrastructure projects, we’d like to hear from you.
