Inside Sales – Industrial Automation / Sensors

Location: San Jose, CA

Compensation: $70,000–$90,000 annually

Hours: 8 working hours per day between 7:00 AM–5:00 PM; lunch break excluded

Employment Type: Full-time, Non-Exempt, Onsite

※Applications will only be considered from candidates who meet the listed job-related qualifications. Please review thoroughly before submitting your application.※

Company Overview

An industrial automation company is seeking an Inside Sales professional for its San Jose office. The company provides sensors and related automation products and supports customers and authorized distributors with product selection, technical inquiries, order fulfillment, inventory, and logistics.

Position Summary

The Inside Sales representative will provide customer service and technical sales support for industrial sensors and automation products while managing the full order process from quotation through shipment and invoicing.

This hands-on position combines inside sales, product support, order administration, inventory control, shipping/receiving, and coordination with the factory in Japan.

Key Responsibilities

• Respond to customer and distributor inquiries regarding product specifications, pricing, availability, order status, and basic technical questions.
• Prepare quotations, follow up on sales leads, and maintain customer relationships.
• Review and process purchase orders, verifying pricing, account status, and required information.
• Enter and maintain orders in the ERP system and communicate expected shipping schedules.
• Track open orders and coordinate shipments upon receipt of products from the factory.
• Process invoices and maintain accurate transaction records.
• Receive shipments from Japan, verify quantities, and record inventory receipts.
• Manage inventory and place replenishment orders with the Japan factory to support demand and backorders.
• Perform hands-on warehouse activities, including stocking, picking, packing, and inventory counts.
• Arrange customer shipments through UPS, FedEx, or similar carriers.
• Maintain product literature and catalogs.
• Support trade shows and other sales activities.

Qualifications

Required:

• Knowledge or experience related to industrial sensors, semiconductors, electronic components, or similar technical products is preferred.
• Ability to understand technical product specifications and provide basic customer support.
• Experience in customer service, inside sales, sales support, order administration, or a related function.
• Experience with order processing, delivery coordination, inventory management, and customer follow-up.
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities across sales, customer service, inventory, and logistics.
• Comfortable performing hands-on receiving, warehouse, packing, and shipping activities.
• Strong communication and relationship-building skills.

Preferred:

• Direct experience with industrial sensors or automation products.
• Experience assisting customers or distributors with technical product inquiries.
• Semiconductor or electronic components industry experience.
• ERP/order management system experience.
• Experience coordinating orders or inventory with overseas manufacturers.

Other Details

• Fully onsite at the San Jose office.
• Employees work 8 hours per day within the 7:00 AM–5:00 PM window; lunch is unpaid and excluded from working hours.
• Non-Exempt position; overtime is generally not expected.
• Approximately 1–2 business trips per year may be required to support trade shows in locations such as Los Angeles, Las Vegas, or Chicago, typically for several days.
• Benefits include health, dental, and vision insurance, 401(k) matching, and paid time off.

※This role may include additional responsibilities as needed based on business needs.※