Field Service Technician

Location: Cincinnati, OH

Employment Type: Full-time

Salary: $60k

Benefits: Health Insurance (fully covered by the company), 401k

Work Hours: 8:00 AM – 5:00 PM (with some flexibility)

About the Role

We are seeking a hands-on, mechanically inclined Service Maintenance Technician to support the maintenance and installation of machining centers. This is a dynamic position requiring both technical skills and office-based responsibilities.

You will work closely with a small team of local staff and Japanese expatriates, providing support in field operations, client communication, and reporting. Training will be provided, including a one-month program in Japan following initial OJT in the U.S.

Key Responsibilities

• Perform service and maintenance of machining centers
• Support equipment installation and commissioning
• Replace and exchange old mechanical and electrical parts
• Communicate with engineers and customers (via email and phone)
• Prepare service reports and documentation
• Travel for business both domestically and internationally (up to 3–4 trips per year, typically 1 week each)

Preferred Qualifications

• Background in electronics with mechanical aptitude
• Hands-on machining experience
• Familiarity with FANUC controls
• Valid U.S. driver’s license and ability to travel by car
• Ability to lift and carry heavy equipment and parts
• Business travel experience (within U.S. and possibly to Japan, Mexico, Canada)
• Strong organizational and communication skills
• Physical fitness to handle onsite work and heavy components
• Comfortable working in a flexible, small team environment

Nice to Have

• Prior experience in maintenance of industrial machinery
• Understanding of Japanese culture or work environments
• Previous experience as a machine operator or technician