Sales Assistant

Job Title: Sales Assistant

Job Type: Full-Time

Job Summary:

We are looking for a Sales Assistant to provide support to our sales team and ensure a seamless

customer experience. The ideal candidate will have excellent customer service skills, strong attention to

detail, and be able to multitask in a fast-paced environment. As a Sales Assistant, you will be responsible

for responding to customer inquiries, processing orders, and maintaining customer records.

Responsibilities include but are not limited to:

• Responding to customer inquiries via phone and email in a timely and professional manner

• Processing orders accurately and efficiently

• Maintaining customer records and ensuring data is up-to-date and accurate

• Collaborating with the sales team to ensure customer needs are met

• Providing excellent phone etiquette

• Prompt/timely correspondence

• Handling and resolving customer complaints and issues

Qualifications:

• Minimum 3 years in customer service experience

•bilingual Korean or Japanese speaking

• Strong organizational skills and attention to detail

• Excellent written and verbal communication skills

• Ability to multitask and prioritize tasks in a fast-paced environment

• Proficiency in Microsoft Excel, Microsoft Outlook, and Adobe Acrobat

• Experience with CRM systems is a plus

• Ability to work independently and as part of a team

• Typing speed of 50 wpm