A Japanese food-related company is seeking an Inside Sales Assistant to support order processing, customer communication, shipping coordination, and general administrative tasks.
Location
Baldwin Park, CA
Salary
$45,000–$50,000 per year
Based on experience and qualifications
Schedule
Monday–Friday
8:00 AM–5:00 PM
1-hour lunch break
Key Responsibilities
Receive and process customer orders accurately and on time
Communicate with customers regarding order details, pricing, shipping dates, delays, and other issues
Coordinate with the production team to ensure timely order fulfillment
Create work orders and invoices
Follow up on orders, invoices, and customer-specific requirements
Review and manage shipping documents, including Bills of Lading
Arrange truck pickups and deliveries as needed
Request shipping quotes from designated carriers or brokers
Provide general administrative and sales support
Qualifications
High school diploma or equivalent
Basic English communication skills in speaking, listening, reading, and writing
Basic Japanese communication skills preferred
Basic computer and data-entry skills
Strong attention to detail
Ability to work independently and as part of a team
Positive and professional attitude
Ability to adapt to changing priorities and workloads
Work Environment and Physical Requirements
Ability to sit and use a computer for extended periods
Ability to walk between office, production, and warehouse areas
Work may include both indoor and outdoor environments
Warehouse areas may occasionally be noisy
Ability to bend, reach, kneel, and lift items as required
Benefits
Company-paid medical, dental, and vision insurance for employees and dependents
Life insurance
401(k) plan with company match
Highlights
Opportunity to use both English and Japanese
Gain experience in sales support, order processing, and logistics
