We are seeking a highly motivated Direct Sales Account Supervisor to manage and grow a portfolio of restaurant accounts throughout New York and New Jersey. This field-based role focuses on developing strong customer relationships, supporting restaurant operations, and identifying new business opportunities. The successful candidate will serve as a key point of contact for restaurant partners while ensuring excellent customer service and account growth.
Employment Type
70-75K
Full-Time
Exempt Position
NY, NJ, Remote (East Coast)
Key Responsibilities
Manage and maintain an assigned portfolio of restaurant accounts across NY and NJ.
Conduct regular in-person visits to restaurant customers to support ordering, product usage, and relationship development.
Identify and pursue new restaurant business opportunities to expand the customer base.
Build and maintain strong relationships with chefs, restaurant owners, and purchasing teams.
Monitor ordering patterns and proactively follow up with customers to ensure consistent product supply.
Coordinate with internal departments, including logistics, production, and customer service, to resolve order and delivery issues.
Provide product recommendations and usage guidance to customers as needed.
Track account activities, customer visits, and order updates using Excel.
Represent the company professionally in all customer interactions.
Qualifications
Required
Passion for food and customer service.
Comfortable working in a field-based, customer-facing sales environment.
Strong communication and interpersonal skills.
Excellent organizational skills with the ability to manage multiple accounts independently.
Ability to travel extensively throughout New York and New Jersey on a daily basis.
Valid driver's license.
Preferred
Interest in Japanese cuisine or Asian food culture.
Experience in restaurants, food distribution, food manufacturing, or related industries.
Japanese language skills (spoken preferred but not required).
Familiarity with Excel and basic data tracking/reporting.
