We are seeking an experienced Logistics Operations Supervisor to oversee and manage end‑to‑end logistics operations, including international forwarding, warehouse distribution, trucking, moving services, and accounting functions. This role ensures high‑quality customer service, operational efficiency, accurate billing, and strong team leadership.
Key Responsibilities
Oversee daily operations across Air & Ocean forwarding, warehouse, truck, moving, and accounting functions
Coordinate shipments with customs brokers, carriers, truckers, and customers
Ensure timely, accurate billing, vendor invoice processing, and payment collection
Monitor accounts receivable and take action on overdue balances
Support and resolve operational and customer service issues
Collaborate with sales to maintain and grow business and assist with quotations and pricing
Negotiate rates and ensure accurate service pricing
Manage costs to maximize profitability
Supervise staff, support performance evaluations, and take disciplinary action when needed
Maintain organized operational records and files
Qualifications & Skills
Experience in freight forwarding and logistics operations (Air & Ocean required)
Past supervisory experience
Proficient with Excel, Word, Outlook, web systems, CargoWise, and internal systems
