We are seeking a Program Quality Engineer to support quality initiatives across program development and production within a fast-paced automotive environment. This role serves as the primary interface with customers for quality-related matters, ensuring effective communication, structured problem-solving, and timely resolution of issues. The position also plays a key role in APQP/PPAP processes and supplier quality management to ensure product and process excellence.
Required Qualifications
Bachelor’s degree in Engineering or related technical field
Minimum 4 years of Quality Engineering experience in automotive manufacturing environment
Experience with APQP, PPAP, customer quality, and supplier quality processes
Working knowledge of ISO 9001 Quality Management System
Familiarity with automotive core tools (FMEA, Control Plans, SPC, MSA)
Ability to read and interpret engineering drawings and specifications
Strong problem-solving, communication, and organizational skills
Proficiency with Microsoft Office and quality documentation systems
Ability to travel domestically and internationally as needed
Ability to sit for extended periods and occasionally lift up to 10–15 lbs
Responsibilities
Serve as the primary customer contact for all quality-related issues and communications
Lead containment, investigation, and resolution of quality issues using structured methodologies (8D, Red X)
Coordinate customer complaints, nonconformances, and corrective actions
Prepare and present quality reports and updates to customers
Support customer audits and ensure timely closure of action items
Support APQP processes for new product development and engineering changes
Translate customer requirements into quality deliverables and compliance plans
Lead or support DFMEA/PFMEA development and risk mitigation activities
Define validation strategies including DVP&R and process capability metrics
Prepare and submit PPAP documentation in accordance with requirements
Act as liaison with suppliers to ensure compliance with quality standards
Conduct supplier audits and drive corrective actions and improvements
Monitor supplier performance and lead quality improvement initiatives
Support ISO 9001 Quality Management System implementation and maintenance
Participate in internal and external audits and ensure proper documentation control
Analyze quality data to identify trends and improvement opportunities
Lead root cause analysis and corrective/preventive action activities
Collaborate cross-functionally to resolve quality issues and improve processes
Support continuous improvement and lean initiatives
