Customer Service Representative – Japanese Bilingual

Title : Insurance Department, Customer Service Representative Associate

Salary: $21.50- $25.50/ Hour (DOE)

Location: Irvine, CA

Hours: 8AM-5PM (office everyday)

【Responsibilities and Duties】

Phone and e-mail customer service and claim adjustment for customer , assistance, and  concierge

Document request, information gathering from providers

Claim processing

【Requirements】

Language

Japanese: Fluent with professional Japanese in speaking, reading and writing

English: Fluent with intermediate English in speaking, reading and writing

Computer Skills

Basic operation on Windows/Word& Excel, e-mail, internet web browsing

Type speed: 30 WPM

Work Experience

Over 1-3 years work experience preferred and leadership position experience is preferred.

Customer service experience NOT required

【Working Environment】

Earnestly working but also enjoyable environment and it is easy to ask other staff when you need support.

Great work place to utilize your language abilities both Japanese and English.