Updated: 2025/12/18(

JOB ID: 001043

Operations Support Associate

Job CategoryAdministrative/Clerical
Job TypePermanent
Employment TypeFull time
Working TypeHybrid
Visa SponorshipYes
Education LevelBachelors Degree
Experience LevelEntry Level
Career LevelStudent [Undergraduate/Graduate]
Salary Range$54080 - $66560
Job LocationNovi, MI, US

Salary: $26–$32/hour (Depending on Experience)

Industry: Manufacturing/Trading (Client company industry)

Location: Hybrid – 3 days/week onsite in Novi, MI 

Flexible Work Options: Hybrid schedule (3 days in office)

Benefits: Not specified

Required Qualifications:

  • Associate degree in business, operations, logistics, or related field.
  • Minimum 2 years of experience in an operations or customer solutions environment.
  • Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems.
  • Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs.
  • Ability to sit for extended periods, use office equipment, and occasionally lift 10–15 lbs.
  • Local travel may be required; infrequent overnight travel possible.

Responsibilities:

  • Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs.
  • Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes.
  • Collect and organize inbound/outbound warehouse documentation and upload into DocuWare.
  • Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations.
  • Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports.
  • Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively.
  • Escalate issues when needed and ensure all stakeholders remain informed.
  • Promote a positive workplace environment and adhere to all company rules and policies.

This job description is a summary and may not list all duties and responsibilities.

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