Business Process Re-engineering

Turning Business Issues into Actionable Solutions. Practical Support for Your U.S. Operations.

Business Process Re-engineering

From Strategy to Execution —
Building Mechanisms that Empower Your People and Operations

Many Japanese companies in the U.S. face challenges not only in managing people but also in how their business operations are structured.
Organizational silos and slow adaptation often stand in the way of growth.

At Pasona, our consultants—familiar with both U.S. and Japanese business practices—
support from strategy to execution.

We visualize operations, redesign processes, and provide talent and BPR solutions to help turn plans into sustained action.

Solutions

Define Scope

スコープ設定
  • Outline operations and identify target processes
  • Benchmark against standard practices
スコープ設定

Assess Current State (As-is)

現状把握
  • Visualize task allocation, process volumes, and end-to-end workflows
  • Analysis and Evaluation
現状把握

Future State Design (To-Be)

あるべき姿設計
  • Design the ideal future state
  • Develop solutions and implementation plans
あるべき姿設計

Implementation

実行
  • Establish execution framework
  • Implement systems and outsourcing
実行

Case Study

Small-sized manufacturing company

Lack of process clarity can disrupt operations during turnover or reassignments.

Challenges

Business processes were not documented or visualized, making handovers and training inconsistent and reactive.

Solutions
  • Visualized operations and clarified roles through workflow mapping and benchmarking.
  • Increased efficiency and transformed systems into high-performing business engines.

Large-scale manufacturing company

Systems in place, but no progress without effective adoption

Challenges

The existing system did not match actual operations, resulting in extra work and duplicate management.

Solutions
  • Redesigned systems, selected the right tools, and built integration strategies grounded in operational needs.
  • Significantly improved efficiency, transforming systems into high-performing business engines.

Large-scale trading company

Seeking to lead internal transformation, but unsure where to start

Challenges

Many recognized the limits of managing operational transformation in-house, yet remain hesitant to fully outsource.

Solutions
  • PasonaはBrought an objective, third-party perspective to design optimal processes and engage the organization in transformation.
  • Developed in-house leaders capable of sustaining operational excellence from within.

Mid-sized manufacturing company

Lack of Operational Infrastructure Limits Business Growth

Challenges
  • Operations were unstable and overly dependent on individuals, lacking the structure needed to support U.S. expansion.
Solutions
  • Redesigned business processes and structures using insights from over 300 BPO projects.
  • Stabilized operations, accelerated decision-making, and enabled smoother execution.

Customer Stories

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FAQ

FAQ: Service

From HR to sales and logistics, we enhance business processes by clarifying roles, analyzing workflows, and providing practical support.

We offer both online and onsite support, recommending the best option based on your project goals and needs.
FAQ: Contract/Cost

Pricing is based on your project scope and needs. Flexible, phased options are available.
FAQ: Implementation and Support

Our support is flexible, ranging from quick advisory projects to longer-term process or system improvements.

Our team includes both consultants and subject matter experts. We tailor the team to fit each project.

We begin with a kickoff meeting to confirm the plan and roles, and address any issues collaboratively as they arise.

It helps to clearly explain the project’s purpose—such as improving fairness in evaluations or enhancing work quality.
FAQ: Outcome

We measure results by time saved, staff efficiency, and process consistency—both quantitatively and qualitatively.

We measure results based on time savings, efficient use of staff, and process consistency—both in numbers and in practice.
FAQ: Region/Language

Yes, we operate in both English and Japanese across the U.S., enabling smooth communication with local teams.

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