***Temp Staff will receive Flight benefits!***
•Prepare Arrival Briefing sheet including outbound connection list
•Print out baggage tag list for arrival agent
•Prepare name signs for passengers needing assistance.
•Escort VIPs, MAAS, UMNR, etc. or other important passengers or passengers with special needs when assigned.
•Assist and translate for passengers at the immigration and customs when needed.
•Assist tight connecting passengers when assigned.
Guide and assist passengers through the immigration area, baggage claim, customs and to the arrival hall.
•Create Departure briefing sheet and create name sign for those passengers needing assistance,
•Guide passengers to the Check-in counter, TSA and to the gate, give direction to the applicable lounge as needed.
•Translate conversation upon check-in as needed.
•Assist passengers at the counter.
•Assist and escort passengers with special needs including boarding assistance as assigned.
•Meet tight connection passengers as assigned.
•Pick up departure baggage from ticketing counter after the flight push back.
•Log down in the excel sheet for limo voucher.
•Prepare necessary flight files for arrival and departure records.
•Print out airport maps, baggage tag slips and other necessary items for the operation.
•Assist passenger’s check-in and carry on baggage while escorting or guiding passengers.
•In the event of flight delay and/or cancellation, escort passengers to the baggage claim area, shuttle bus center to the hotels, and hand out hotel/meal vouchers, etc.