{"id":26562,"date":"2026-10-02T14:43:00","date_gmt":"2026-10-02T14:43:00","guid":{"rendered":"https:\/\/www.pasona.com\/job\/063254\/"},"modified":"2026-10-02T14:43:00","modified_gmt":"2026-10-02T14:43:00","slug":"063254","status":"publish","type":"job_listing","link":"https:\/\/www.pasona.com\/en\/job\/063254\/","title":{"rendered":"Passenger support"},"content":{"rendered":"<p>***Temp Staff will receive Flight benefits!***<\/p>\n<p>Business: Airline<\/p>\n<p>Location: Chicago O&#039;Hare International Airport<\/p>\n<p>Language: Japanese and English<\/p>\n<p>Pay: During Training (approximately 3 months): <span style=\"font-size: 14px\">$19.75\/h, After Training: $20.10\/h<\/span><\/p>\n<p>Hours: Normally 5.5h or 6h\/day<\/p>\n<p>See the followings:<\/p>\n<p>Winter Schedule: AM Shift: 05:30 &#8211; 11:30am\/ PM Shift: 11:30 &#8211; 5:30\u00a0PM<\/p>\n<p>Summer Schedule: AM Shift: 7:00am &#8211; 01:00pm\/ PM Shift 12:45pm-6:45pm<\/p>\n<p><\/p>\n<p><strong>*Schedule could vary due to flight schedule<\/strong><\/p>\n<p><strong>*Part-time (2-3 days a week) is also considerable<\/strong><\/p>\n<p><\/p>\n<p><u>Essential Duties includes followings but not limited to:<\/u><\/p>\n<p>Arrival:<\/p>\n<ul>\n<li>Prepare Arrival Briefing sheet including outbound connection list<\/li>\n<li>Print out baggage tag list for arrival agent<\/li>\n<li>Prepare name signs for passengers needing assistance.<\/li>\n<li>Escort VIPs, MAAS, UMNR, etc. or other important passengers or passengers with special needs when assigned.<\/li>\n<li>Assist and translate for passengers at the immigration and customs when needed.<\/li>\n<li>Assist tight connecting passengers when assigned.<\/li>\n<li>Guide and assist passengers through the immigration area, baggage claim, customs and to the arrival hall.<\/li>\n<\/ul>\n<p>Departure<\/p>\n<ul>\n<li>Create Departure briefing sheet and create name sign for those passengers needing assistance,<\/li>\n<li>Guide passengers to the Check-in counter, TSA and to the gate, give direction to the applicable lounge as needed.<\/li>\n<li>Translate conversation upon check-in as needed.<\/li>\n<li>Assist passengers at the counter.<\/li>\n<li>Assist and escort passengers with special needs including boarding assistance as assigned.<\/li>\n<li>Meet tight connection passengers as assigned.<\/li>\n<li>Pick up departure baggage from ticketing counter after the flight push back.<\/li>\n<\/ul>\n<p>Others<\/p>\n<ul>\n<li>Prepare necessary flight files for arrival and departure records.<\/li>\n<li>Print out airport maps, baggage tag slips and other necessary items for the operation.<\/li>\n<li>Assist passenger\u2019s check-in and carry on baggage while escorting or guiding passengers.<\/li>\n<li>In the event of flight delay and\/or cancellation, escort passengers to the baggage claim area, shuttle bus center to the hotels, and hand out hotel\/meal vouchers, etc.<\/li>\n<\/ul>\n<p><u>Requirements:<\/u><\/p>\n<ul>\n<li>Must have Expert level of Japanese language skill and Business level English<\/li>\n<li>Excellent customer service skills.<\/li>\n<li>Must be able to walk around in the airport.<\/li>\n<li>Must possess a professional presentation.<\/li>\n<li>Interpersonal and problem solving abilities.<\/li>\n<li>Must have Ilinois Real ID (State ID or DL) for airport badge process<\/li>\n<li>Employment is contingent upon obtaining and maintaining required clearances and authorizations.<\/li>\n<\/ul>\n<p>*\u30aa\u30d8\u30a2\u56fd\u969b\u7a7a\u6e2f\u3067\u306e\u65e5\u7cfb\u822a\u7a7a\u4f1a\u793e\u3067\u306ePassenger Support\u30dd\u30b8\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/p>\n<p>\u30d5\u30eb\u30bf\u30a4\u30e0\u30fb\u30d1\u30fc\u30c8\u30bf\u30a4\u30e0\u3068\u3082\u306b\u3054\u76f8\u8ac7\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u30b7\u30ab\u30b4\u5e02\u5185\u304b\u3089\u306fCTA Blue Line\u3067\u901a\u52e4\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u304a\u8eca\u3067\u901a\u52e4\u3055\u308c\u308b\u5834\u5408\u306f\u5f93\u696d\u54e1\u7528\u99d0\u8eca\u5834\u30d1\u30b9\u3092\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n<p>\u65e5\u672c\u8a9e\u30b9\u30ad\u30eb\u3092\u304a\u6301\u3061\u306e\u65b9\u5927\u6b53\u8fce\u3067\u3059\u3002<\/p>\n<p>\u63a5\u5ba2\u7d4c\u9a13\u3092\u304a\u6301\u3061\u306e\u65b9\u3001\u4eba\u3068\u63a5\u3059\u308b\u3053\u3068\u304c\u304a\u597d\u304d\u306a\u65b9\u3001\u7a7a\u6e2f\u30fb\u65c5\u884c\u696d\u754c\u306b\u3054\u8208\u5473\u306e\u3042\u308b\u65b9\u304b\u3089\u306e\u3054\u5fdc\u52df\u3092\u304a\u5f85\u3061\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-26562","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"yoast_head":"<!-- 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