{"id":24655,"date":"2026-03-28T00:34:04","date_gmt":"2026-03-28T00:34:04","guid":{"rendered":"https:\/\/www.pasona.com\/job\/061914\/"},"modified":"2026-06-08T15:48:06","modified_gmt":"2026-06-08T15:48:06","slug":"061914","status":"publish","type":"job_listing","link":"https:\/\/www.pasona.com\/en\/job\/061914\/","title":{"rendered":"Tech Support Specialist-Japanese Bilingual"},"content":{"rendered":"

Position: <\/span>Temp-to-Hire <\/u><\/strong>Tech Support Specialist<\/span><\/p>\n

Pay: $45\/HOUR<\/span><\/p>\n

Hours: M- F 8:00am-5:00pm (CDT) & 7:00am \u2013 4:00pm (CST)\u00a0*May be a need for a working time extension of a maximum of 8:00pm (CDT) or 7:00pm (CST) up to 2 days per week.<\/strong><\/p>\n

<\/p>\n

<\/p>\n

Position Summary:<\/h3>\n

<\/p>\n

We are seeking a Tech Support Specialist<\/strong> to support systems maintained in Japan by handling incident and release operations during U.S. daytime hours. This role focuses on improving operational efficiency, reducing nighttime workloads for Japan\u2011based teams, and developing automation for incident and release management.<\/p>\n

The ideal candidate has hands\u2011on system engineering experience, strong problem\u2011solving skills, and native\u2011level Japanese proficiency.<\/p>\n

<\/h3>\n

Key Responsibilities:<\/h3>\n
    \n
  • Support incident response and release operations for Japan\u2011maintained systems<\/li>\n
  • Coordinate closely with system maintenance teams in Japan<\/li>\n
  • Participate in troubleshooting and issue resolution<\/li>\n
  • Develop and improve operational procedures<\/li>\n
  • Explore and implement automation to enhance efficiency and quality<\/li>\n<\/ul>\n

    Qualifications<\/h3>\n
      \n
    • Strong Japanese proficiency<\/li>\n
    • 3+ years of experience as a system engineer<\/li>\n
    • Intermediate knowledge of system infrastructure, cloud platforms, and Linux\/Unix environments<\/li>\n<\/ul>\n

      Preferred Skills<\/h3>\n
        \n
      • Experience with automation tools, scripting, or monitoring systems<\/li>\n
      • Experience with public cloud platforms (AWS, Azure, GCP, OCI)<\/li>\n
      • Relevant IT certifications are a plus<\/li>\n<\/ul>\n

        <\/p>\n

        ***Above details are subject to change.<\/p>\n

        This job description is intended to provide a general overview of the position and may not include all responsibilities or requirements.<\/em><\/p>\n

        <\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-24655","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings\/24655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"wp:attachment":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/media?parent=24655"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-categories?post=24655"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-types?post=24655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}