{"id":24586,"date":"2026-03-20T21:56:02","date_gmt":"2026-03-20T21:56:02","guid":{"rendered":"https:\/\/www.pasona.com\/job\/061882\/"},"modified":"2026-04-23T17:22:50","modified_gmt":"2026-04-23T17:22:50","slug":"061882","status":"publish","type":"job_listing","link":"https:\/\/www.pasona.com\/en\/job\/061882\/","title":{"rendered":"Customer Service Representative &#8211; Japanese Bilingual"},"content":{"rendered":"<p><strong>Title :\u00a0<\/strong>Insurance Department, Customer Service Representative Associate<\/p>\n<p><strong>Salary:\u00a0<\/strong>$21.50- $25.50\/ Hour (DOE)<\/p>\n<p><strong>Location:<\/strong>\u00a0Irvine, CA<\/p>\n<p><strong>Hours:\u00a0<\/strong>8AM-5PM (office everyday)<\/p>\n<p><\/p>\n<p><strong>\u3010Responsibilities and Duties\u3011<\/strong><\/p>\n<p>Phone and e-mail customer service and claim adjustment for customer , assistance, and\u00a0\u00a0concierge<\/p>\n<p>Document request, information gathering from providers<\/p>\n<p>Claim processing<\/p>\n<p><\/p>\n<p><strong>\u3010Requirements\u3011<\/strong><\/p>\n<p><u>Language<\/u><\/p>\n<p>Japanese: Fluent with professional Japanese in speaking, reading and writing<\/p>\n<p>English: Fluent with intermediate English in speaking, reading and writing<\/p>\n<p><u>Computer Skills<\/u><\/p>\n<p>Basic operation on Windows\/Word&amp; Excel, e-mail, internet web browsing<\/p>\n<p>Type speed: 30 WPM<\/p>\n<p><u>Work Experience<\/u><\/p>\n<p>Over 1-3 years work experience preferred and leadership position experience is preferred.<\/p>\n<p>Customer service experience NOT required<\/p>\n<p><\/p>\n<p><strong>\u3010Working Environment\u3011<\/strong><\/p>\n<p>Earnestly working but also enjoyable environment and it is easy to ask other staff when you need support.<\/p>\n<p>Great work place to utilize your language abilities both Japanese and English.<\/p>\n<p><\/p>\n<p><\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-24586","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings\/24586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"wp:attachment":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/media?parent=24586"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-categories?post=24586"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-types?post=24586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}