{"id":24363,"date":"2026-02-26T19:02:45","date_gmt":"2026-02-26T19:02:45","guid":{"rendered":"https:\/\/www.pasona.com\/job\/061687\/"},"modified":"2026-05-22T16:20:34","modified_gmt":"2026-05-22T16:20:34","slug":"061687","status":"publish","type":"job_listing","link":"https:\/\/www.pasona.com\/en\/job\/061687\/","title":{"rendered":"Personal Lines Account Manager"},"content":{"rendered":"<p><span style=\"font-size: 11pt\">Administrative\/Insurance Support Assistant (Japanese\/English)<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Location:<\/strong><span style=\"font-size: 11pt\"> Cypress, CA (Hybrid)<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Employment Type:<\/strong><span style=\"font-size: 11pt\"> Full-time or Part-time<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Salary:<\/strong><span style=\"font-size: 11pt\"> $50,000 <\/span><span style=\"font-size: 11pt\">\u2013<\/span><span style=\"font-size: 11pt\"> $52,000\/year (Full-time equivalent)<\/span><\/p>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Position Overview<\/strong><\/p>\n<p><span style=\"font-size: 11pt\">This position mainly supports Japanese clients living in the U.S., including expatriates and local Japanese residents. <\/span><\/p>\n<p><span style=\"font-size: 11pt\">The role focuses on customer support and administrative tasks for existing clients. No sales or cold calling is required.<\/span><\/p>\n<p><span style=\"font-size: 11pt\">Training will be provided, so entry-level candidates and those without insurance experience are welcome to apply.<\/span><\/p>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Responsibilities<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">Support clients with personal insurance services such as auto and home insurance<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Assist Japanese-speaking clients with policy-related questions and requests<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Handle policy updates, renewals, and related paperwork<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Prepare and process documents accurately and efficiently<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Communicate with clients mainly through email and phone<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Work closely with internal team members and insurance companies<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Manage multiple tasks in a fast-paced environment<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Qualifications<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">Business-level Japanese communication skills (email and conversation)<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Ability to communicate professionally in English at work<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Previous insurance experience is a plus, but not required<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Entry-level candidates are welcome<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Strong attention to detail and organizational skills<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Able to work independently and handle responsibilities proactively<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Comfortable working in a changing and fast-paced environment<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Able to adapt well to an American workplace culture<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Work Schedule<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">Full-time or part-time available (part-time under 30 hours\/week)<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Part-time schedule is mainly afternoon hours<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Candidates interested in transitioning to full-time in the future are welcome<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Flexible working hours between approximately 8:30 AM <\/span><span style=\"font-size: 11pt\">\u2013<\/span><span style=\"font-size: 11pt\"> 5:00 PM<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Hybrid schedule (in-office on Mondays and Thursdays)<\/span><\/li>\n<li><span style=\"font-size: 11pt\">No overtime required<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Team Structure<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">Department size: approximately 10 members<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Japanese-speaking staff: 2 members<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Report to the Personal Insurance Manager<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Internal communication is mainly in English<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n<p><strong style=\"font-size: 11pt\">Why Join Us?<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 11pt\">High hiring priority with immediate opening<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Training provided for those new to the insurance industry<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Friendly and collaborative team environment<\/span><\/li>\n<li><span style=\"font-size: 11pt\">Opportunity to gain professional office experience in the U.S.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 11pt\">\u00a0<\/span><\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-24363","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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