{"id":23849,"date":"2026-01-20T17:37:43","date_gmt":"2026-01-20T17:37:43","guid":{"rendered":"https:\/\/www.pasona.com\/job\/sales-operation-specialist-game-industry\/"},"modified":"2026-05-26T23:26:18","modified_gmt":"2026-05-26T23:26:18","slug":"061392","status":"publish","type":"job_listing","link":"https:\/\/www.pasona.com\/en\/job\/061392\/","title":{"rendered":"Sales Operation Specialist – Game Industry"},"content":{"rendered":"

COMPANY: Game<\/strong> Industry<\/strong><\/p>\n

TITLE: <\/strong>Sales Operation Specialist\/Manager<\/strong><\/p>\n

SALARY:$75K\uff5e$95K Exempt *Depends on experience<\/strong><\/p>\n

WORK STYLE: 3 days at the office @Burlingame, CA<\/strong><\/p>\n

Hours of Operation: 7.5h core time: 11am-4<\/strong>pm<\/strong><\/p>\n

——————-<\/span><\/p>\n

<\/p>\n

Sales Operation Activities<\/strong><\/p>\n

Provides professional arrangement to Sales Department, Sales Reps and Accounts, and oversees and works<\/span><\/p>\n

closely with 3rd party warehouse. Also,\u00a0taking functions of\u00a0managing and inputting customer orders and<\/span><\/p>\n

ensuring a high level of customer service\/support.\u00a0<\/span><\/p>\n

<\/p>\n

\u00a0<\/span><\/p>\n

Job Responsibilities<\/strong><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Manage all order processing related duties from purchase order receipt to final delivery to<\/span><\/p>\n

customer. Duties include: order entry, invoicing, new release\/backorder\/inventory<\/span><\/p>\n

management, shipment follow-thru and processing returns\/credit memos.<\/span><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Sales support including customer\/rep updates, managing retailer web portals, programs, <\/span><\/p>\n

Initiatives and item set-ups.<\/span><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Investigate\/provide shipping documents in the event of shortages, deductions or unpaid<\/span><\/p>\n

invoices from customers.<\/span><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Attend and assist in the preparation of retailer trade\/manager shows to support sales<\/span><\/p>\n

activities.<\/span><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Manage EDI shipment\/invoice process.<\/span><\/p>\n

Build relationships with customers and sales reps.<\/span><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Must work and communicate well with customers, sales\/marketing\/PR\/social staff as well as<\/span><\/p>\n

various inter-company offices in North America, Japan and Europe.<\/span><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Digital sales forecasting\/entering sales\/ analyzing trends \/ creating and presenting a report to the team and a headquarter in Japan.<\/span><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Basic office administrative duties.<\/span><\/p>\n

\u00a0<\/strong><\/p>\n

Reporting<\/strong><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Weekly reporting (sales, sell-thru, ship details, etc.)<\/span><\/p>\n

\u00b7<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Monthly reporting (package\/digital sales, distribution claim, etc.)\u00a0<\/span><\/p>\n

<\/p>\n

\ufeff<\/strong>Required skills \/ knowledge:<\/strong> <\/span><\/p>\n

1. 2 years+ Industry experience in Sales, Operations, Customer Service or related work.<\/span><\/p>\n

2. Bachelor\u2019s degree from an accredited four-year college or university (preferable).<\/span><\/p>\n

3. Excellent oral and written communication skills, time management skills, and the ability to<\/span><\/p>\n

\u00a0\u00a0\u00a0generate creative solutions.<\/span><\/p>\n

4. SAP experience preferred.<\/span><\/p>\n

5. Proficient with Microsoft Office.(Strong Excell skills), Photoshop and Web experience a plus.<\/span><\/p>\n

6. Japanese language skills.<\/span><\/p>\n

7. Some domestic travel required.<\/span><\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-23849","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings\/23849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"wp:attachment":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/media?parent=23849"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-categories?post=23849"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-types?post=23849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}