{"id":23786,"date":"2026-01-16T16:33:15","date_gmt":"2026-01-16T16:33:15","guid":{"rendered":"https:\/\/www.pasona.com\/job\/sap-helpdesk-support\/"},"modified":"2026-02-17T19:05:11","modified_gmt":"2026-02-17T19:05:11","slug":"061204","status":"publish","type":"job_listing","link":"https:\/\/www.pasona.com\/en\/job\/061204\/","title":{"rendered":"SAP Helpdesk Support"},"content":{"rendered":"<p><strong style=\"font-size: 14px\">*Knowledge of accounting and SAP is required.<\/strong><\/p>\n<p><strong style=\"font-size: 14px\">*Spanish or Japanese language skills are highly preferred.<\/strong><\/p>\n<p><\/p>\n<p>A Japanese\u00a0company is seeking a SAP Helpdesk Support.<\/p>\n<p><\/p>\n<p><span>Work Hours: 7 hours shifts <\/span><span>\uff08<\/span><span>Morning shift : 9:00 A.M. to 5:00 P.M. \/ Late Shift 12:00 P.M. to 8:00 P.M., Monday through Friday except holidays.<\/span><\/p>\n<p><span>Base Salary $60K<\/span><span>\uff5e<\/span><span>$72K<\/span><\/p>\n<p><span>Work Location: Client\u2019s Onsite in NYC. (depends on the client\u2019s needs\/policy\/regulations, might be changed assign number of days for working at their Onsite.)<\/span><\/p>\n<p><\/p>\n<p><span> Job Description<\/span><\/p>\n<p><span>This position is stationed at the client\u2019s site. However, might be assigned for Telecommuting as Hybrid, depending on the client\u2019s needs. Responsibilities include providing troubleshoots for SAP<\/span><em>.<\/em><\/p>\n<p><\/p>\n<p><span> Summary<\/span><\/p>\n<p><span>Essential Job Functions:<\/span><\/p>\n<p><span>1. SAP helpdesk support in English\/Spanish or Japanese language<\/span><\/p>\n<p><span> 1) Trouble shooting<\/span><\/p>\n<p><span>Technical support at on-site or by email or telephone or remote access tool<\/span><\/p>\n<p><span> 2) Operation support<\/span><\/p>\n<p><span>User support for SAP software<\/span><\/p>\n<p><span> 3) Documentation (user manual, FAQ, user announcement)<\/span><\/p>\n<p><span> 4) User Education<\/span><\/p>\n<p><span> 5) Record work (Help) log<\/span><\/p>\n<p><span>Miscellaneous Job :<\/span><\/p>\n<p><span>2.Translation<\/span><\/p>\n<p><span>\u30fb<\/span><span>Translation and proofreading English\/Spanish materials or English\/Japanese materials<\/span><\/p>\n<p><\/p>\n<p><span> Job Requirements<\/span><\/p>\n<p><span>a)Education<\/span><\/p>\n<p><span>Associate or bachelor\u2019s degree in Computer Science, Information Technology, or a related field for SAP would be plus.<\/span><\/p>\n<p><span> b)Business Travel<\/span><\/p>\n<p><span style=\"font-size: 12px\">Yes (depends on client\u2019s needs)<\/span><\/p>\n<p><\/p>\n<p><span>To apply please email your resume to <\/span><a href=\"mailto:myamamoto@pasona.com\" target=\"_blank\">myamamoto@pasona.com<\/a><\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-23786","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings\/23786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"wp:attachment":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/media?parent=23786"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-categories?post=23786"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-types?post=23786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}