{"id":23601,"date":"2026-01-07T22:19:44","date_gmt":"2026-01-07T22:19:44","guid":{"rendered":"https:\/\/www.pasona.com\/job\/customer-service-and-operation-specialist-international-logistics\/"},"modified":"2026-03-30T21:37:16","modified_gmt":"2026-03-30T21:37:16","slug":"021165","status":"publish","type":"job_listing","link":"https:\/\/www.pasona.com\/en\/job\/021165\/","title":{"rendered":"Customer Service and Operation Specialist &#8211; International Logistics"},"content":{"rendered":"<p>Seeking a Customer Service\/Operations Specialist or Supervisor to handle international freight forwarding operations, shipment coordination, hazmat documentation, and regulatory compliance. Supervisor level includes SOP development, process improvement, and team leadership.<\/p>\n<p><\/p>\n<h3><strong>What You\u2019ll Do<\/strong><\/h3>\n<ul>\n<li>Manage import\/export and domestic freight operations<\/li>\n<li>Track and update shipment status<\/li>\n<li>Coordinate carriers, routes, and logistics<\/li>\n<li>Prepare hazmat documentation; ensure compliance (DOT, IATA, IMDG)<\/li>\n<li>Communicate with customers, vendors, and internal teams<\/li>\n<li>Negotiate costs with subcontractors<\/li>\n<li>(Supervisor) Lead SOP creation, efficiency projects &amp; team training<\/li>\n<\/ul>\n<h3><strong>What You Need<\/strong><\/h3>\n<ul>\n<li>Bachelor\u2019s degree<\/li>\n<li>Specialist: 2\u20133 yrs international freight forwarding experience<\/li>\n<li>Supervisor: 3\u20135+ yrs incl. leadership<\/li>\n<li>Knowledge of AES, ISF, IMO, hazmat regulations<\/li>\n<li>Strong communication &amp; organizational skills<\/li>\n<li>MS Office or Google Workspace proficiency<\/li>\n<li>English required, Chinese a plus<\/li>\n<\/ul>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-23601","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings\/23601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"wp:attachment":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/media?parent=23601"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-categories?post=23601"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-types?post=23601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}