{"id":23584,"date":"2026-01-07T18:29:24","date_gmt":"2026-01-07T18:29:24","guid":{"rendered":"https:\/\/www.pasona.com\/job\/hr-general-manager\/"},"modified":"2026-01-12T15:24:32","modified_gmt":"2026-01-12T15:24:32","slug":"hr-general-manager","status":"publish","type":"job_listing","link":"https:\/\/www.pasona.com\/en\/job\/hr-general-manager\/","title":{"rendered":"HR General Manager"},"content":{"rendered":"<h1><strong style=\"font-size: 16px\">General Manager \u2013 HR Operations<\/strong><\/h1>\n<h2><span style=\"font-size: 12px\">Location: Knoxville, TN<\/span><\/h2>\n<p><strong style=\"font-size: 12px\">Salary:<\/strong><span style=\"font-size: 12px\"> $120k-$200k (DOE)<\/span><\/p>\n<p><\/p>\n<p><strong style=\"font-size: 12px\">Workstyle: <\/strong><span style=\"font-size: 12px\">Onsite<\/span><\/p>\n<p><\/p>\n<p><strong style=\"font-size: 12px\">Benefits<\/strong><span style=\"font-size: 12px\">: Health, Dental, Vision, 401k, etc.<\/span><\/p>\n<p><\/p>\n<h2><strong>Position Overview<\/strong><\/h2>\n<p>The organization is seeking a highly experienced <strong>General Manager for HR Operations<\/strong> to develop, lead, and optimize HR functions. This role will be instrumental in creating a positive employee relations environment, ensuring compliance with labor laws, and delivering exceptional service to employees and leadership. The GM will serve as a strategic leader, coach, and driver of employee engagement across the organization.<\/p>\n<hr>\n<\/hr>\n<h2><strong>Key Duties &amp; Responsibilities<\/strong><\/h2>\n<ul>\n<li><strong>Employee Relations Strategy<\/strong>\n<ul>\n<li>Create, implement, and oversee the Positive Employee Relations strategy.<\/li>\n<li>Monitor engagement levels and lead Pro-Employee initiatives.<\/li>\n<li>Ensure all employee relations policies and procedures are current, accurate, and accessible.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Regulatory Compliance &amp; Training<\/strong>\n<ul>\n<li>Maintain awareness of evolving labor laws and regulations.<\/li>\n<li>Design, develop, and deliver training programs focused on Positive Employee Relations.<\/li>\n<li>Oversee and manage the Workers\u2019 Compensation Program.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Leadership &amp; Coaching<\/strong>\n<ul>\n<li>Mentor and coach managers on employee relations and conflict resolution.<\/li>\n<li>Equip 100% of HR Specialists to conduct effective investigations with proper documentation.<\/li>\n<li>Lead large-scale, company-wide HR projects that improve the employee experience.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Investigations &amp; Case Management<\/strong>\n<ul>\n<li>Lead or oversee workplace investigations, ensuring timely, thorough, and well-documented outcomes.<\/li>\n<li>Prepare investigation reports with conclusions and recommended next steps.<\/li>\n<li>Manage authorized involuntary separations, prepare required communications, and coordinate with HR and other departments.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Compensation &amp; Benefits<\/strong>\n<ul>\n<li>Lead annual wage and benefit surveys in all operating communities.<\/li>\n<li>Ensure data supports competitive wage and benefit proposals.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Additional Responsibilities<\/strong>\n<ul>\n<li>Carry out supervisory responsibilities in accordance with company policy and applicable laws.<\/li>\n<li>Oversee hiring, training, performance appraisals, discipline, and terminations.<\/li>\n<li>Other duties as assigned.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr>\n<\/hr>\n<h2><strong>Qualifications<\/strong><\/h2>\n<ul>\n<li><strong>Experience<\/strong>\n<ul>\n<li>15+ years in HR Operations and\/or Positive Employee Relations.<\/li>\n<li>10+ years of leadership experience, including building high-performing teams and managing through change.<\/li>\n<li>Proven record of fostering a positive workplace culture and engagement.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Education<\/strong>\n<ul>\n<li>Bachelor\u2019s degree in HR, Organizational Leadership, Management, or related field (preferred, not required).<\/li>\n<\/ul>\n<\/li>\n<li><strong>Skills &amp; Certifications<\/strong>\n<ul>\n<li>Strong conflict resolution capabilities.<\/li>\n<li>Proficiency in HR technology and analytics tools (e.g., Power BI).<\/li>\n<li>HR certification (SHRM-SCP, SPHR) is a plus.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Other Requirements<\/strong>\n<ul>\n<li>Ability to travel up to 75% in year one, then up to 50% thereafter.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>To apply for this position, please send your resume to latanaka@pasona.com<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-23584","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings\/23584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"wp:attachment":[{"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/media?parent=23584"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-categories?post=23584"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.pasona.com\/en\/wp-json\/wp\/v2\/job-types?post=23584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}